Case studies

The Walt Disney Company

“ICTI Ethical Toy Program has made an important contribution to the toy industry in reducing the duplication of social compliance audits. Having a single audit protocol for the industry frees up resources to focus on continuous improvement.  In addition, ICTI Ethical Toy Program performs a valuable function in coordinating action when concerns are raised about working conditions in factories.  We value their investigation, analysis, and communication in the factories used by our licensees or shared with other brands.”

Laura Rubbo

Director, Responsible Governance & Supply Chain

The Walt Disney Company

Target

“At Target we believe that to drive sustainable, systemic improvements in any sector, collaboration is necessary to enable the tipping point to drive lasting change.  We partner with Ethical Toy Program as a leading industry tool that is rooted in improving worker lives and driving continuous improvement. This beyond compliance approach includes progress visits, a worker helpline, and well-being programs.”

Heather Canon

Senior Director, Responsible Sourcing & Sustainability

Target

Crayola

"Crayola has a long standing commitment to ethical sourcing and supporting the rights of workers in our extended global supply chain. ICTI Ethical Toy Program is a critical component to help us meet this obligation. Because of IETP's deep knowledge and expertise in the toy industry, we believe they are best suited to partner with us in this very important work."

Bonnie Hall

Vice President, Global Quality and Continuous Improvement

Crayola

Mattel

"The Ethical Toy Program (IETP) has been a long-standing, trusted partner to Mattel, providing a comprehensive social compliance certification program that helps identify and remediate potential risks in our supply chain and ensure that our suppliers meet the standards set forth in our Responsible Supply Chain Commitment. Through our IETP membership, Mattel is able to support our ESG strategy which aims to promote ethical sourcing practices and worker health and safety throughout our supply chain."

Pam Gill-Alabaster

Head of Global Sustainability

Mattel

Spin Master

"Spin Master has grown together with ICTI Ethical Toy Program since its inception in 2004. IETP (formerly ICTI-Care) preceded all the other me-too programs and well established the gold standard of responsible manufacturing sourcing in Asia. Many like-program tactics singularly pressure punitive measures upon factories, often at the expense of the workers meant to be protected, IETP comprehensive approach continuously develops, evolves and connects responsible manufacturing and stakeholder accountability throughout the entire toy value chain – brands, licensors, customers, factories, NGOs, and tens of thousands of workers."

Timothy Sullivan

Senior Vice President Compliance, Quality

Spin Master

Asmodee

"Thanks to ICTI Ethical Toy Program we were able to develop further Responsible Manufacturing by connecting us to the platform of Asian factories and push forward many of the standards that our consumers are requesting. On top of that, we are proud to be part of the network of companies that believe in the program, sharing knowledge and collaborating through different webinars. Last but not least, we confirm the importance of this Certification for our company, but as well for our suppliers, and most importantly, our consumers."

Diego Mombelli

Global Supply Chain Director

Asmodee

The Character Group PLC

"ICTI Ethical Toy Program is an essential part of our global sourcing strategy.  We do not have the resources or the expertise to run our own social compliance ethical sourcing program.   ICTI Ethical Toy Program with it’s specialized focus on the Toy Industry helps us to meet the expectations, standards and requirements of our many stakeholders."

Michael Hyde

Managing Director, Far East Ops

The Character Group PLC

Happy Worker

"Worker happiness and ethical manufacturing are core to Happy Worker's DNA. This is why we've been a supporter and member of the ICTI Ethical Toy Program since its inception. Our team and our factory partners appreciate the IETP's clear requirements and guidelines. With the rigorous audit process we're confident in factory compliance. And the web-based Connect platform is increasingly becoming a helpful tool, not only providing granular details of latest audits, but also helping us vet new factory relationships."

Kris Schantz

Co-Founder

Happy Worker

Identity Games

"ICTI Ethical Toy Program is a valuable partner who provides Identity Games with useful tools to source responsibly and select factories with high ethical standards. Their audit reports are helpful to ensure a safe work environment for all involved in our supply chain."

Jeroen Nugteren

Managing Director

Identity Games

Golden Cup Printing Factory

“ICTI Ethical Toy Program is endorsed by a wide range of customers, such as publishers, toy brands and retailers. For businesses like ours that serve different industries, IETP allows us to avoid the frustration of having to obtain multiple certifications.

In addition to allowing us to meet orders, IETP certification covers all areas of worker well-being, working conditions, and occupational health and safety, which helps us to systematically prevent numerous operational risks. The IETP expert team are always on hand to answer all the questions we face in our management processes and put our minds at ease.”

Alice Yeung

Administration Director

Golden Cup Printing Co., Ltd.

First Union Factory

“The Ethical Toy Program is recognized by our brand customers. In addition, the program is a complete and continuously improving management system, it also has a team of experts and provides professional support and training to us to help us improve our staff management, reduce employee turnover, and protect our business reputation. Our factory is viewed more favorably by both our customers and our workers, which helps us reduce risk from our factory management system. Joining the program protects your workers and enhances your business.”

Amy Jiang

Senior Manager, Compliance Department

First Union

Best Top Factory

“Through participation in the Ethical Toy Program, our factory has gained increased recognition for our social responsibility from government, community, our brand clients, and our workers, and the reputation of our business has improved. The Ethical Toy Program is an important component of our organization’s corporate social responsibility and sustainable development, participating in IETP improves worker-management relations and work environment."