Specialist, Program Support & Engagement – Shenzhen

Reports to: Manager, Program Support & Engagement

Location: Shenzhen, China 


The Program Specialist‘s role is to manage IETP factory improvement programs and audits; coordinate with factories, accredited third-party audit firms, provide general program information, and assistance and/or research and conduct in-field activities to support and promote the IETP program.

Key Responsibilities:

  • Conduct in-field factory improvement programs which are similar to social compliance audits and support factories to implement appropriate corrective actions
  • Work closely with third-party audit firms for report review
  • Provide guidelines to audit firms and field auditors in carrying out Ethical Toy Program factory improvement programs and audits
  • Manage and review the performance of audit firms, and identify potential opportunities towards continuous improvement
  • Make professional and responsible decisions according to the improvement program result and predefined policy/procedure
  • Actively involved in team decision making process and contribute opinions to team
  • Participate in other Ethical Toy Program events, such as training projects, seminar, and brands workshop
  • Represent Ethical Toy Program’s professionalism and effectiveness

Skills & Experience:

  • Minimum BA/BS degree, with understanding and/or educational background in Corporate Social Responsibility
  • At least 3 years’ full-time work experience in the social compliance field, preferably with a large corporation and/or audit firm. Ethical Toy Program Accredited Auditor is preferred
  • Have a proven track record of implementing and managing social compliance audit programs or similar factory engagement programs.
  • Knowledge of international labor conventions, local labor laws and regulations
  • Possess fluency in English and Mandarin
  • Have excellent written and spoken communication skills
  • Be well organized, be a strategic thinker and a creative problem solver who can offer and help to establish effective management systems
  • Results-oriented, self-motivated, dedicated, high integrity, enthusiastic and energetic
  • Ability to travel locally

To apply:

Please send your CV and cover letter outlining how you meet the above job requirements with your salary requirements. Applications and other inquiries can be sent to jobs@ethicaltoyprogram.org.

All applications will be treated in strict confidentiality and used for recruitment purposes only.