Worker engagement
We use worker voice technologies and our established Worker Helpline to support factory workers and gather data on worker safety, well-being and satisfaction.
Worker Helpline
Our Worker Helpline supports workers employed at Ethical Toy Program certified factories in China. The Helpline has assisted over 14,000 factory workers since it was launched in 2010.
The Helpline offers free, confidential counselling and guidance to help workers manage work-related issues in their working and personal lives. It also acts a confidential grievance mechanism, enabling workers to raise any concerns regarding their safety or well-being with us for further investigation.
Factories value the Helpline as it provides professional counselling and support service for their workforce. The helpline also enables factories to understand and identify potential hazards or workplace concerns they may have been unaware of.
Read our briefing on the Worker Helpline to learn more
Brands
Go to Brands & RetailersJoin our global community of toy companies committed to ethical manufacturing
Retailers
Go to Brands & RetailersSource with confidence from over a thousand ethically-certified toy factories
Factories
Go to FactoriesRaise ethical standards, meet customer requirements, and unlock new business opportunities